SimplyGo App User Guide

Updated Articles

  1. Resetting payment PIN

    Step 1: Tap the "Profile" icon  Step 2: Tap "Settings" Step 3: Tap "Reset Payment PIN" Step 4:  Enter your details and tap "Next" ...
  2. Redeeming a reward

    Step 1: Tap "Services" Step 2: Tap "EZ-Link Rewards" Step 3: Browse the reward catalogue Step 4: Select your preferred reward and tap "Redeem Now" Step 5: Tap "Redeem" And you're done! ...
  3. Redeeming an e-Voucher to your transit card

    Step 1: Tap "Services" Step 2: Under the "e-voucher" tab, select "e-voucher (Transport Card) Step 3: Select the e-voucher to be topped up to your card ...
  4. Deactivating Auto Top-up

    Step 1: Select the card you wish to deactivate Auto Top-up for Step 2: Tap "Auto Top-up" Step 3: Tap "Change" Step 4: Select "Terminate" ...
  5. Checking Auto Top-up status

    Step 1: Select the card you applied Auto Top-up for Step 2: Tap "Auto Top-up" And the status will be reflected. ...
  6. Applying for Auto Top-up of EZ-Link/Concession cards

    Step 1:  Select the card you wish to apply Auto Top-up (ATU) for  Step 2: Tap "Auto Top-up" Step 3: Hold your EZ-Link / Concession card to your phone and tap "Start Scanning" Step 4: Select the ATU amount You may change your payment ...
  7. Applying for Auto Top-up of SimplyGo EZ-Link/Concession cards

    Step 1:  Select the card you wish to apply Auto Top-up (ATU) for  Step 2: Tap "Auto Top-up" Step 3: Select the ATU amount You may change your payment method if you want to, before proceeding. Step 4: An authorisation amount of $0.50...
  8. Topping up your EZ-Link/Concession card

    Step 1: Tap the top-up icon Step 2: Tap the card you wish to top up Step 3: Hold your EZ-Link / Concession card to your phone and tap "Start Scanning" Step 4: Select your top-up amount and tap "Next" You may change your payment metho...
  9. Topping up your SimplyGo EZ-Link/Concession card

    Step 1: Tap the top-up icon Step 2: Select the card you wish to top up and tap "Next" Step 3: Select the top-up amount and tap "Next" You may change your payment method if you want to, before proceeding. And you're done! ...
  10. Adding a Concession card

    Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card / NETS FlashPay" Step 3: Scan or manually enter your 16-digit CAN ID Step 4: Enter the requested details, then enter a card name And you're done! ...