SimplyGo App User Guide

Troubleshooting

Articles

I am facing issues on the app. How do I send feedback or report issues?
You may send in your feedback via the e-feedback form  here .  For urgent assistance, you may call the SimplyGo Hotline at 1800-2255 663 (8 am - 6 pm daily, closed on public holidays).  ...
I forgot my EZ-Link account password after the account synchronisation. How do I change it?
You may click on Forgot Password to reset your password.  Please note that as you have already synced your account, if you subsequently change your password or wallet PIN (for wallet payment) on either app, it will be changed on BOTH the EZ-Link ...