SimplyGo App User Guide
SimplyGo App User Guide
Table of Contents
Table of Contents
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Home
Glossary
Account
Creating an account
Resetting or changing your password
Enabling biometric login
Updating of mobile number/email address
Removing a payment method
Logging out
Adding/Removing Travel Cards
Adding a bank card
Adding a SimplyGo EZ-Link / EZ-Link card
Adding a SimplyGo Concession card
Adding a Concession card
Removing a travel card
Card Related Features
Viewing card details, balances & trip details
Viewing of card details for EZ-Link and Concession cards
Viewing of monthly transaction dashboard
Blocking your card
Topping up your SimplyGo EZ-Link/Concession card
Topping up your EZ-Link/Concession card
Auto Top-up
Applying for Auto Top-up of SimplyGo EZ-Link/Concession cards
Applying for Auto Top-up of EZ-Link/Concession cards
Checking Auto Top-up status
Deactivating Auto Top-up for SimplyGo EZ-Link/Concession cards
Delinking credit/debit card from Auto Top-up
Claim Submission
Submitting a transit claim
Submitting a top-up claim
Checking claim status
Concession Cards
Concession card application
Concession card conversion
Concession card replacement
Buying a Monthly Concession Pass
E-voucher Redemption
Redeeming an e-Voucher to your transit card
My Family
Creating a group
Adding a member
Sharing a card within the group
EZ-Link Motoring
Adding an EZ-Link Motoring card
Applying for EZ-Link Motoring service
Terminating EZ-Link Motoring service
EZ-Link Rewards
Redeeming a reward
EZ-Link Wallet
Activating EZ-Link Wallet
Activating EZ-Link Wallet with Mastercard
Topping up EZ-Link Wallet
Locking of EZ-Link Wallet
Unlocking of EZ-Link Wallet
Activating/Deactivating Safety Switch
Redeeming an e-Voucher
Resetting payment PIN
Campaigns
Viewing the latest campaigns available
Home
Auto Top-up
Deactivating Auto Top-up for SimplyGo EZ-Link/Concession cards
15/10/2025 3:14 pm +08
Step 1: Select the SimplyGo EZ-Link/Concession card you wish to deactivate Auto Top-up for
Step 2: Tap "Auto Top-up"
Step 3: Tap "Change"
Step 4: Select "Terminate"
