SimplyGo App User Guide

Submitting a top-up claim

Step 1: Tap "Services"

Step 2: Tap "Transit & Top-up Claims" (under "Card Services")

Step 3: Tap "File a new claim"

Step 4: Tap "Top-Up Related Claim"

Step 5: Select either of the options

Step 6: Select your card and fill in the respective fields

Step 7: Tap "Submit"

And you're done!