SimplyGo App User Guide

Customers with Foreign Mobile Numbers

Articles

Why am I unable to access my existing account / create a new account with foreign mobile number on the Enhanced SimplyGo app?
Registration of the account would require a local number for verification purposes. Customers with foreign numbers holding a Card-Based Ticketing EZ-Link card or SimplyGo EZ-Link card may select “Use Guest Mode”, followed by the “Services” tab and...
Will I still be able to use the Enhanced SimplyGo app?
You will be able to use the Enhanced SimplyGo app in Guest Mode. The services and features available in Guest Mode include: Apply New Concession Card  Concession Card Conversion Replace Concession Card Scan Card for Details Fare Calculator ...
How do I check my travel transactions on my travel card now that I am unable to log into the Enhanced SimplyGo app with my foreign mobile number?
You may log into the  SimplyGo portal with your registered email address or mobile number. Otherwise, you may also proceed to any self-help ticketing machine located at MRT/LRT stations and bus interchanges to check your travel transactions.  ...