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Last Updated: 10/02/2026
in Card Related Features
Step 1: Select a SimplyGo EZ-Link/Concession card you wish to use Step 2: Tap "Scan SGQR" Step 3: Tap "Continue" to proceed Step 4: Tap "Ok, got it!" if you have already set up a Payment PIN, otherwise, please follow the prompts to set ...
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Last Updated: 10/02/2026
in Card Related Features
Step 1: Select the card you wish to block Step 2: Tap the three dots at the top right Step 3: Tap "Block Card" If you have not completed a one-time Singpass MyInfo identity verification on the SimplyGo app, you will need to do so at th...
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Last Updated: 10/02/2026
in Card Related Features
Step 1: Select the card you wish to view details of Step 2: Tap "View all" Step 3: Select the month you wish to view and tap the statement* to download transactions *Monthly statements will be available on every 10th day of the foll...
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Last Updated: 10/02/2026
in Card Related Features
Step 1: Select the card you wish to view details of Step 2: View card balance, card expiry date and travel transactions ...
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Last Updated: 10/02/2026
in Card Related Features
Step 1: Select the card you wish to view details of Step 2: View card balance, card expiry date and travel transactions ...
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Last Updated: 10/02/2026
in Adding/Removing Travel Cards
Step 1: Select the card you wish to remove Step 2: Tap the three dots on the top right Step 3: Tap "Remove Card" And you're done! ...
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Last Updated: 10/02/2026
in Adding/Removing Travel Cards
Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card" Step 3: Scan your card If you have not completed a one-time Singpass MyInfo identity verification on the SimplyGo app, you will need to do so at this stage. If you ha...
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Last Updated: 10/02/2026
in Account
Andriod Step 1: Tap "Profile" Step 2: Scroll down and tap "Logout" iOS Step 1: Tap "Profile" Step 2: Tap "Settings" Step 3: Tap "Logout" ...
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Last Updated: 10/02/2026
in Account
Step 1: Tap the profile icon (for iOS) Step 2: Tap "Settings" Step 3: Tap "Manage Payment Methods" (for Android) Step 2: Tap "Payment" Step 3: Tap "Manage Payment Methods" Step 4: Select the card you wish to remove ...
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Last Updated: 10/02/2026
in Account
Step 1: Tap the "Profile" icon Step 2: (for iOS) Toggle on "Use Face ID for Login" (for Android) Toggle on "Use Touch ID for Login" ...