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Last Updated: 30/01/2026
in Account
You may be experiencing login issues to your SimplyGo account due to one of the following reasons: The mobile number or email address used to register your EZ-Link account differs from that used for your SimplyGo account. You are using a recycl...
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Last Updated: 26/12/2025
in Campaigns
Step 1: Open the SimplyGo app and tap “ Services ” Step 2: Navigate to “Card Services” , then select “Travel Smart Journeys” Step 3: Tap “Register” Step 4: Select your most ...
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Last Updated: 11/12/2025
in Auto Top-up
Step 1: Select the SimplyGo EZ-Link/Concession card you wish to deactivate Auto Top-up for Step 2: Tap "Auto Top-up" Step 3: Tap "Change" Step 4: Select "Terminate" ...
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You will not be able to log in to the SimplyGo Portal after the update. The Enhanced SimplyGo app will serve as the go-to app for all your travel and ticketing needs.
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You may log into the SimplyGo portal with your registered email address or mobile number. Otherwise, you may also proceed to any self-help ticketing machine located at MRT/LRT stations and bus interchanges to check your travel transactions. ...
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You will be able to use the Enhanced SimplyGo app in Guest Mode. The services and features available in Guest Mode include: Apply New Concession Card Concession Card Conversion Replace Concession Card Scan Card for Details Fare Calculator ...
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Registration of the account would require a local number for verification purposes. Customers with foreign numbers holding a Card-Based Ticketing EZ-Link card or SimplyGo EZ-Link card may select “Use Guest Mode”, followed by the “Services” tab and...
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After you have downloaded the Enhanced SimplyGo app and synced your EZ-Link account , you can use your existing EZ-Link account credentials to log in to the Enhanced SimplyGo app. There is no need to create a new account.
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We encourage you to download the Enhanced SimplyGo app from the App Store/Google Play and sync your EZ-Link account to access more transit related features. What’s more, you can continue to use your EZ-Link app features (including all your exist...
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No, you do not need to create a separate account on the EZ-Link app. You can enjoy the EZ-Link app features from the Enhanced SimplyGo app directly.