SimplyGo App User Guide

Popular Articles

  1. Adding an EZ-Link Motoring card

    Step 1: Tap "Add Card +"  Step 2: Select "EZ-Link / Concession Card / NETS FlashPay" Step 3: Enter your 16-digit CAN ID or scan your card Step 4:  Tap "Next" to continue Step 5:  Tap "Confirm" and you're done ...
  2. Applying for EZ-Link Motoring service

    Step 1: Tap "Services"  Step 2: Select "EZ-Link Motoring" Step 3: Tap "Let's Start" Step 4:  Tap "Add a Vehicle" Step 5:  Enter the requested details and check the box to consent Step 6: Select your payment method of change it t...
  3. Locking of EZ-Link Wallet

    Step 1: Tap "More"  Step 2: Tap "Pay by Wallet" Step 3: Toggle on "Lock your Pay by Wallet" Step 4:  Tap "Lock Card" to confirm And you're done! ...
  4. I have problems navigating the app with the new interface. How do I find specific feature?

    You may go to Services > Tab on ‘Search’ button to find the specific feature. ...
  5. Viewing the latest campaigns available

    Step 1: Tap "Rewards" Latest campaigns will be reflected here ...
  6. Will the integration impact existing promotions or loyalty programmes associated with the EZ-Link app?

    There is no impact to existing promotions and loyalty programmes of the EZ-Link app. Current promotions / campaigns will continue on the enhanced SimplyGo app, and customer’s reward points will be automatically transferred.