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Last Updated: 23/06/2026
in Claim Submission
Step 1: Tap "Services" Step 2: Tap "Transit & Top-up Claims" (under "Card Services") Step 3: Tap "File a new claim" Step 4: Tap "Top-Up Related Claim" Step 5: Select either of the options Step 6: Select your card and fill in the...
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Your two accounts are treated as two separate accounts on the Enhanced SimplyGo app. Whichever account you wish to access, you will need to log in accordingly.
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You will be able to use the Enhanced SimplyGo app in Guest Mode. The services and features available in Guest Mode include: Apply New Concession Card Concession Card Conversion Replace Concession Card Scan Card for Details Fare Calculator ...
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Last Updated: 23/06/2026
in EZ-Link Motoring
Step 1: Tap "Services" Step 2: Select "EZ-Link Motoring" Step 3: Tap "Let's Start" Step 4: Tap "Add a Vehicle" Step 5: Enter the requested details and check the box to consent Step 6: Select your payment method of change it t...
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An account synchronisation will take place. All your details and the travel cards registered in either app will be synced and will be reflected on the Enhanced SimplyGo app.
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Last Updated: 10/02/2026
in EZ-Link Wallet
Step 1: Tap "More" Step 2: Tap "Pay by Wallet" Step 3: Toggle on "Lock your Pay by Wallet" Step 4: Tap "Lock Card" to confirm And you're done! ...
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After you have downloaded the Enhanced SimplyGo app and synced your EZ-Link account , you can use your existing EZ-Link account credentials to log in to the Enhanced SimplyGo app. There is no need to create a new account.
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Yes, you can still access your EZ-Link account via the EZ-Link app after you have updated to the Enhanced SimplyGo app. You will need to use the new login credentials you had confirmed during the account synchronisation.
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The latest version integrates features from the EZ-Link app, which include Auto Top-Up, EZ-Link Rewards, EZ-Link Wallet and more. Existing travel card-related services such as Concession card services, redemption of Public Transport Vouchers are s...
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If you have successfully synced your account, you would have gone through the following steps reflected in the screenshots below on the Enhanced SimplyGo app version. You will then be able to log in to the new home page interface (in green border...