Popular Articles | Page 5 | SimplyGo App User Guide

Concession card application

Last Updated: 30/07/2024 in Concession Cards

Step 1: Tap "Services" Step 2: Under the "Concession" tab, tap "Apply New Concession Card" Step 3: Select the Concession card you wish to apply Step 4: Then tap "Apply Now" and follow the prompts to submit your application ...
Concession card conversion

Last Updated: 30/07/2024 in Concession Cards

Step 1: Tap "Services" Step 2: Under the "Concession" tab, tap "Concession Card Conversion" Step 3: Select the Concession card you wish to convert, enter your details and tap "Continue" to proceed ...
Topping up EZ-Link Wallet

Last Updated: 02/08/2024 in EZ-Link Wallet

Step 1: Tap "More" Step 2: Tap "Top-Up" Step 3: Select "EZ-Link Wallet" Step 4: Tap "Add a Bank Card" to add a payment method Step 5: Enter your card details Step 6: Tap "OK" Step 7: Select the top-up amount and tap "Next" ...
I noticed that there is a SimplyGo app update from App Store. Is this a mandatory update?

Last Updated: 30/08/2024 in Enhanced SimplyGo App & App Synchronisation Overview

The update is optional and users who choose not to update can still continue to use the existing version.
Adding an EZ-Link Motoring card

Last Updated: 02/08/2024 in EZ-Link Motoring

Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card / NETS FlashPay" Step 3: Enter your 16-digit CAN ID or scan your card Step 4: Tap "Next" to continue Step 5: Tap "Confirm" and you're done ...
I updated my SimplyGo app and the app interface has completely changed – Is there a walkthrough on how to navigate the app?

Last Updated: 30/08/2024 in Enhanced SimplyGo App & App Synchronisation Overview

You may refer to the Quick Tour via Profile > App Tutorial for a quick run-through on navigating the app for key features. ...
Redeeming an e-Voucher

Last Updated: 02/08/2024 in EZ-Link Wallet

Step 1: Tap "Services" Step 2: Tap "e-voucher (EZ-Link Wallet)" Step 3: Tap "Redeem Wallet e-voucher" Step 4: Enter your redemption code and tap "Redeem" ...
I am not a user of SimplyGo app and do not have a SimplyGo account. Do I need to switch over to the Enhanced SimplyGo app?

Last Updated: 30/08/2024 in Enhanced SimplyGo App & App Synchronisation App Synchronisation If you are an EZ-Link app user

We encourage you to download the Enhanced SimplyGo app from the App Store/Google Play and sync your EZ-Link account to access more transit related features. What’s more, you can continue to use your EZ-Link app features (including all your exist...
Viewing of card details for EZ-Link and Concession cards

Last Updated: 20/09/2024 in Card Related Features

Step 1: Select the card you wish to view details of Step 2: View card balance, card expiry date and travel transactions ...
Activating EZ-Link Wallet with Mastercard

Last Updated: 02/08/2024 in EZ-Link Wallet

Step 1: Tap "Virtual Card" Step 2: Tap "Activate Pay by Wallet" Step 3: Tap "Activate Now" Step 4: Tap "Proceed" Step 5: Tap "Retrieve Myinfo with Singpass" Step 6: Tap "I Agree" Step 7: Check your details and tap "Ve...