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Last Updated: 10/02/2026
in Claim Submission
Step 1: Tap "Services" Step 2: Tap "Transit & Top-up Claims" (under "Card Services") Step 3: Tap "File a new claim" Step 4: Tap "Top-Up Related Claim" Step 5: Select either of the options Step 6: Select your card and fill in the...
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An account synchronisation will take place. All your details and the travel cards registered in either app will be synced and will be reflected on the Enhanced SimplyGo app.
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You will be able to use the Enhanced SimplyGo app in Guest Mode. The services and features available in Guest Mode include: Apply New Concession Card Concession Card Conversion Replace Concession Card Scan Card for Details Fare Calculator ...
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Yes, you can still access your EZ-Link account via the EZ-Link app after you have updated to the Enhanced SimplyGo app. You will need to use the new login credentials you had confirmed during the account synchronisation.
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If you have successfully synced your account, you would have gone through the following steps reflected in the screenshots below on the Enhanced SimplyGo app version. You will then be able to log in to the new home page interface (in green border...
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The latest version integrates features from the EZ-Link app, which include Auto Top-Up, EZ-Link Rewards, EZ-Link Wallet and more. Existing travel card-related services such as Concession card services, redemption of Public Transport Vouchers are s...
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Last Updated: 10/02/2026
in EZ-Link Wallet
Step 1: Tap "More" Step 2: Tap "Pay by Wallet" Step 3: Toggle on "Lock your Pay by Wallet" Step 4: Tap "Lock Card" to confirm And you're done! ...
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Last Updated: 10/02/2026
in EZ-Link Motoring
Step 1: Tap "Services" Step 2: Select "EZ-Link Motoring" Step 3: Tap "Let's Start" Step 4: Tap "Add a Vehicle" Step 5: Enter the requested details and check the box to consent Step 6: Select your payment method of change it t...
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You will be able to use the Enhanced SimplyGo app in Guest Mode if you do not wish to sync your account. For EZ-Link app, you may continue to access and use it as usual.
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Last Updated: 05/02/2026
in Auto Top-up
Step 1: Tap "Auto Top-up" on the Card Details page Step 2: Tap "Change" Step 3: Select the new payment method Step 4: Verify the selected payment method and tap "Next" Step 5: An authorisation amount will be held on t...