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Last Updated: 10/02/2026
in Adding/Removing Travel Cards
Step 1: Select the card you wish to remove Step 2: Tap the three dots on the top right Step 3: Tap "Remove Card" And you're done! ...
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Last Updated: 02/11/2026
in EZ-Link Wallet
Step 1: Tap "More" Step 2: Tap "Pay by Wallet" Step 3: Toggle off "Lock your Pay by Wallet" Step 4: Tap "Unlock" to confirm Enter your PIN And you're done! ...
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Last Updated: 10/02/2026
in Concession Cards
Step 1: Tap "Services" Step 2: Under the "Concession" tab, tap "Concession Card Conversion" Step 3: Select the Concession card you wish to convert, enter your details and tap "Continue" to proceed ...
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Last Updated: 31/07/2026
in Auto Top-up
Step 1: Tap "Auto Top-up" on the Card Details page Step 2: Tap "Change" Step 3: Select the new payment method Step 4: Verify the selected payment method and tap "Next" Step 5: An authorisation amount will be held...
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You may click on Forgot Password to reset your password. Please note that as you have already synced your account, if you subsequently change your password or wallet PIN (for wallet payment) on either app, it will be changed on BOTH the EZ-Link ...
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Last Updated: 10/02/2026
in EZ-Link Motoring
Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card / NETS FlashPay" Step 3: Enter your 16-digit CAN ID or scan your card Step 4: Tap "Next" to continue Step 5: Tap "Confirm" and you're done ...
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Last Updated: 23/06/2026
in EZ-Link Motoring
Step 1: Tap "Services" Step 2: Select "EZ-Link Motoring" Step 3: Tap "Let's Start" Step 4: Tap "Add a Vehicle" Step 5: Enter the requested details and check the box to consent Step 6: Select your payment method of change it t...
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Last Updated: 10/02/2026
in Account
Andriod Step 1: Tap "Profile" Step 2: Scroll down and tap "Logout" iOS Step 1: Tap "Profile" Step 2: Tap "Settings" Step 3: Tap "Logout" ...
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Last Updated: 23/06/2026
in Claim Submission
Step 1: Tap "Services" Step 2: Tap "Transit & Top-up Claims" (under "Card Services") Step 3: Tap "File a new claim" Step 4: Tap "Top-Up Related Claim" Step 5: Select either of the options Step 6: Select your card and fill in the...
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Last Updated: 10/02/2026
in My Family
Step 1: Tap "My Family" Step 2: Tap "Create Group" Step 3: Upload an image and tap "Next" Step 4: Enter a "Group Name" and tap "Next" Step 5: Enter "Your Name" to be displayed to your members Step 6: Check the Terms & Condition...