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You will be asked to verify the email address registered on your EZ-Link account. After confirmation of the email address, the account synchronisation process will take place, and the email address will apply to both apps once completed.
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Last Updated: 23/04/2025
in EZ-Link Motoring
Step 1: Tap "Services" Step 2: Select "EZ-Link Motoring" Step 3: Tap the three dots at the top right and select "Terminate" ...
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Your two accounts are treated as two separate accounts on the Enhanced SimplyGo app. Whichever account you wish to access, you will need to log in accordingly.
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Last Updated: 23/04/2025
in EZ-Link Rewards
Step 1: Tap "Services" Step 2: Tap "EZ-Link Rewards" Step 3: Browse the reward catalogue Step 4: Select your preferred reward and tap "Redeem Now" Step 5: Tap "Redeem" And you're done! ...
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An account synchronisation will take place. All your details and the travel cards registered in either app will be synced and will be reflected on the Enhanced SimplyGo app.
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Last Updated: 22/05/2025
in EZ-Link Wallet
Step 1: Tap "More" Step 2: Tap "Top-Up" Step 3: Select "EZ-Link Wallet" Step 4: Tap "Add a Bank Card" to add a payment method Step 5: Enter your card details Step 6: Tap "OK" Step 7: Select the top-up amount and tap "Next" ...
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Last Updated: 10/07/2025
in Adding/Removing Travel Cards
Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card" Step 3: Scan or manually enter your 16-digit CAN ID Step 4: Enter the requested details, then enter a card name And you're done! ...
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Last Updated: 22/05/2025
in EZ-Link Wallet
Step 1: Tap "More" Step 2: Tap "Pay by Wallet" Step 3: Toggle off "Lock your Pay by Wallet" Step 4: Tap "Unlock" to confirm Enter your PIN And you're done! ...
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Last Updated: 23/04/2025
in Concession Cards
Step 1: Tap "Services" Step 2: Under the "Concession" tab, tap "Apply New Concession Card" Step 3: Select the Concession card you wish to apply Step 4: Then tap "Apply Now" and follow the prompts to submit your application ...
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Yes, you can still access your EZ-Link account via the EZ-Link app after you have updated to the Enhanced SimplyGo app. You will need to use the new login credentials you had confirmed during the account synchronisation.