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We encourage you to use the Enhanced SimplyGo app as it has integrated functions from the EZ-Link app. On top of the existing transit ticketing and card-related services, such as Concession card services, you will also be able to access the EZ-Lin...
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Last Updated: 23/04/2025
in EZ-Link Wallet
Step 1: Tap "Virtual Card" Step 2: Tap "Activate Pay by Wallet" Step 3: Tap "Activate Now" Step 4: Tap "Proceed" Step 5: Tap "Retrieve Myinfo with Singpass" Step 6: Tap "I Agree" Step 7: Check your details and tap "Ve...
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You may send in your feedback via the e-feedback form here . For urgent assistance, you may call the SimplyGo Hotline at 1800-2255 663 (8 am - 6 pm daily, closed on public holidays). ...
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Last Updated: 28/11/2025
in Card Related Features
Step 1: Select the card you wish to view details of Step 2: Tap "View all" Step 3: Select the month you wish to view and tap the statement* to download transactions *Monthly statements will be available on every 10th day of the foll...
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You may click on Forgot Password to reset your password. Please note that as you have already synced your account, if you subsequently change your password or wallet PIN (for wallet payment) on either app, it will be changed on BOTH the EZ-Link ...
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Last Updated: 28/11/2025
in Auto Top-up
Step 1: Select the card you wish to apply Auto Top-up (ATU) for Step 2: Tap "Auto Top-up" Step 3: Select the ATU amount You may change your payment method if you want to, before proceeding. Step 4: An authorisation amount of $0.50 ...
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Last Updated: 28/10/2025
in EZ-Link Wallet
Step 1: Tap "More" Step 2: Tap "Top-Up" Step 3: Select the "Top-up Amount" then tap the button below to proceed Step 4: Then tap "Confirm Top-up" Step 5: Tap "OK" to complete the OTP process and follow the prompts in your bank app ...
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Last Updated: 30/07/2024
in My Family Step 1: Tap "Accept" to join the group Step 2: Enter your name to be displayed within the group and tap "Next" Step 3: Then scroll down and select the card you wish to share Step 4: Check the "Terms & Conditions" and tap "Confirm and Joi...
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Last Updated: 28/11/2025
in Auto Top-up
Step 1: Select the card you wish to apply Auto Top-up (ATU) for Step 2: Tap "Auto Top-up" Step 3: Hold your EZ-Link / Concession card to your phone and tap "Start Scanning" Step 4: Select the ATU amount You may change your payment ...
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Last Updated: 28/11/2025
in Auto Top-up
Step 1: Select the card you applied Auto Top-up for Step 2: Tap "Auto Top-up" And the status will be reflected. ...