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You may log into the SimplyGo portal with your registered email address or mobile number. Otherwise, you may also proceed to any self-help ticketing machine located at MRT/LRT stations and bus interchanges to check your travel transactions. ...
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Last Updated: 10/02/2026
in Concession Cards
Step 1: Tap "Services" Step 2: Under the "Concession" tab, tap "Replace Concession Card" Step 3: Check your details and tap "Continue" to proceed ...
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Last Updated: 10/07/2026
in EZ-Link Wallet
Step 1: Tap "More" Step 2: Tap "Top up" Step 3: Select the "Top-up Amount" then tap "Top-Up" to proceed. (If you have not added a payment method, you do so here. If you wish to change your payment method, you may also do so.) If you ...
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Last Updated: 10/02/2026
in Auto Top-up
Step 1: Tap the profile icon Step 2: Tap "Settings" Step 3: Tap "Manage Payment Methods" Step 4: Select the card you wish to delink Step 5: Tap "Delete" Step 6: Tap "Remove" And you're done! ...
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Last Updated: 10/07/2026
in EZ-Link Wallet
Step 1: Tap "Virtual Card" Step 2: Tap "Activate Pay by Wallet" Step 3: Tap "Activate Now" Step 4: Tap "Proceed" Step 5: Tap "Retrieve Myinfo with Singpass" Step 6: Tap "I Agree" Step 7: Check your details and tap "Ve...
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Last Updated: 24/08/2026
in Account
You may be experiencing login issues to your SimplyGo account due to one of the following reasons: The mobile number or email address used to register your EZ-Link account differs from that used for your SimplyGo account. You are using a recycl...
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Last Updated: 10/02/2026
in Auto Top-up
Step 1: Select the card you wish to apply Auto Top-up (ATU) for Step 2: Tap "Auto Top-up" Step 3: Hold your EZ-Link / Concession card to your phone and tap "Start Scanning" Step 4: Select the ATU amount You may change your payment ...
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You may send in your feedback via the e-feedback form here .
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Last Updated: 31/07/2026
in Auto Top-up
Step 1: Select the card you wish to apply Auto Top-up (ATU) for Step 2: Tap "Auto Top-up" Step 3: Select the ATU amount You may change your payment method if you want to, before proceeding. And you're done! ...
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Last Updated: 10/02/2026
in EZ-Link Motoring
Step 1: Tap "Services" Step 2: Select "EZ-Link Motoring" Step 3: Tap the three dots at the top right and select "Terminate" ...