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Last Updated: 23/04/2025
in Concession Cards
Step 1: Select the card you wish to buy the Monthly Concession Pass (MCP) for Step 2: Tap "Buy Concession Pass" Step 3: Select the start and end date of your pass Step 4: Check your details and tap "Purchase" to proceed Step 5: Comp...
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Last Updated: 30/07/2024
in Account
Step 1: Tap "Forgot Password" Step 2: Enter your mobile number and email address Step 3: Enter the OTP sent to your mobile number and tap "Continue" Step 4: Enter your new password And you're done! You may now log in to your account...
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Last Updated: 23/04/2025
in Adding/Removing Travel Cards
Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card / NETS FlashPay" Step 3: Scan or manually enter your 16-digit CAN ID Step 4: Enter the requested details And you're done! ...
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Last Updated: 23/04/2025
in Claim Submission
Step 1: Select the card you wish to submit a claim for Step 2: Tap the affected transaction Step 3: Tap "File a claim for overcharged fare" Step 4: Enter your transit details Step 5: Enter your contact details Step 6: Tap "Submi...
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Last Updated: 30/07/2024
in Account Step 1: Enter your mobile number Step 2: Tap "Create Account" Step 3: Enter your details Step 4: Enter the OTP sent to your mobile number and tap "Continue" And you're done! Please log in with your password. ...
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Last Updated: 23/04/2025
in E-voucher Redemption
Step 1: Tap "Services" Step 2: Under the "e-voucher" tab, select "e-voucher (Transport Card) Step 3: Select the e-voucher to be topped up to your card ...
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Last Updated: 23/04/2025
in Card Related Features
Step 1: Select the card you wish to block Step 2: Tap the three dots at the top right Step 3: Tap "Block Card" Step 4: Select the card you wish to refund the remaining balance of your block card to or nominate a bank account And you...
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Last Updated: 23/04/2025
in Card Related Features
Step 1: Tap the top-up icon Step 2: Select the card you wish to top up and tap "Next" Step 3: Select the top-up amount and tap "Next" You may change your payment method if you want to, before proceeding. And you're done! ...
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Last Updated: 23/04/2025
in EZ-Link Wallet
Step 1: Tap "Activate" Step 2: Tap "Let's Start" Step 3: Tap "Agree" to the Terms and Conditions Step 4: Set up your payment PIN And you're done! You may now proceed to activate "Pay by Wallet" if you wish to. ...
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Last Updated: 23/04/2025
in Adding/Removing Travel Cards
Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card / NETS FlashPay" Step 3: Scan your card or manually enter your 16-digit CAN ID Step 4: Enter a card name And you're done! ...