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Last Updated: 23/04/2025
in Card Related Features
Step 1: Tap the top-up icon Step 2: Tap the card you wish to top up Step 3: Hold your EZ-Link / Concession card to your phone and tap "Start Scanning" Step 4: Select your top-up amount and tap "Next" You may change your payment metho...
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Last Updated: 11/12/2025
in Auto Top-up
Step 1: Select the SimplyGo EZ-Link/Concession card you wish to deactivate Auto Top-up for Step 2: Tap "Auto Top-up" Step 3: Tap "Change" Step 4: Select "Terminate" ...
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Last Updated: 11/12/2025
in Card Related Features
Step 1: Select the card you wish to view details of Step 2: View card balance, card expiry date and travel transactions ...
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Last Updated: 01/08/2024
in Account
To update your mobile number or email address, please call the SimplyGo Hotline at 1800-2255 663 (available from 8 am to 6 pm daily) for assistance.
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Last Updated: 28/11/2025
in Concession Cards
Step 1: Select the card you wish to buy the Monthly Concession Pass (MCP) for Step 2: Tap "Buy Concession Pass" Step 3: Select the start and end date of your pass Step 4: Check your details and tap "Purchase" to proceed Step 5: Comp...
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Last Updated: 28/11/2025
in Card Related Features
Step 1: Select the card you wish to view details of Step 2: View card balance, card expiry date and travel transactions ...
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Last Updated: 23/04/2025
in EZ-Link Wallet
Step 1: Tap "Activate" Step 2: Tap "Let's Start" Step 3: Tap "Agree" to the Terms and Conditions Step 4: Set up your payment PIN And you're done! You may now proceed to activate "Pay by Wallet" if you wish to. ...
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Last Updated: 28/11/2025
in Account
Step 1: Tap the profile icon (for iOS) Step 2: Tap "Settings" Step 3: Tap "Manage Payment Methods" (for Android) Step 2: Tap "Payment" Step 3: Tap "Manage Payment Methods" Step 4: Select the card you wish to remove...
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Last Updated: 10/07/2025
in Adding/Removing Travel Cards
Step 1: Tap "Add Card +" Step 2: Select "Credit / Debit Card" Step 3: Select your card type then enter a card name Step 4: Complete the verification process And you're done! ...
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Last Updated: 11/12/2025
in Adding/Removing Travel Cards
Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card" Step 3: Scan your card If you have not completed a one-time Singpass MyInfo identity verification on the SimplyGo app, you will need to do so at this stage. If you ha...