SimplyGo App User Guide

Concession Cards

Find out how to apply, convert or replace a Concession card as well as buy a Monthly Concession Pass.

Articles

Concession card application
Step 1: Tap "Services" Step 2: Under the "Concession" tab, tap "Apply New Concession Card" Step 3: Select the Concession card you wish to apply Step 4: Then tap "Apply Now" and follow the prompts to submit your application ...
Concession card conversion
Step 1: Tap "Services" Step 2: Under the "Concession" tab, tap "Concession Card Conversion" Step 3: Select the Concession card you wish to convert, enter your details and tap "Continue" to proceed ...
Concession card replacement
Step 1: Tap "Services" Step 2: Under the "Concession" tab, tap "Replace Concession Card" Step 3: Check your details and tap "Continue" to proceed ...
Buying a Monthly Concession Pass
Step 1: Select the card you wish to buy the Monthly Concession Pass (MCP) for Step 2: Tap "Buy Concession Pass" Step 3: Select the start and end date of your pass Step 4: Check your details and tap "Purchase" to proceed Step 5: Comp...