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There is no impact to existing promotions and loyalty programmes of the EZ-Link app. Current promotions / campaigns will continue on the enhanced SimplyGo app, and customer’s reward points will be automatically transferred.
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We encourage you to use the Enhanced SimplyGo app as it has integrated functions from the EZ-Link app. On top of the existing transit ticketing and card-related services, such as Concession card services, you will also be able to access the EZ-Lin...
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Similar to other apps, once a user proceeds with the update, the process is irreversible and can no longer revert to the previous version.
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You may go to Services > Tab on ‘Search’ button to find the specific feature. ...
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You may refer to the Quick Tour via Profile > App Tutorial for a quick run-through on navigating the app for key features. ...
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The latest version integrates features from the EZ-Link app, which include Auto Top-Up, EZ-Link Rewards, EZ-Link Wallet and more. Existing travel card-related services such as Concession card services, redemption of Public Transport Vouchers are sti...
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Following the merger of TransitLink and EZ-Link, the Enhanced SimplyGo app streamlines all transit and card-related services onto one single app for the ease and convenience of commuters.
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Created On: 13/08/2024
in Account
Step 1: Tap the profile icon Step 2: Tap "Settings" Step 3: Tap "Manage Payment Methods" Step 4: Select the card you wish to remove Step 5: Tap "Delete" Step 6: Tap "Remove" And you're done! ...
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Created On: 01/08/2024
in Claim Submission
Step 1: Tap "Services" Step 2: Tap "Transit & Top-up Claims" (under "Card Services") Claim status will be reflected here. Tap the dropdown arrow to view claims submitted for previous months. ...
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Created On: 01/08/2024
in Claim Submission Step 1: Tap "Services" Step 2: Tap "Transit & Top-up Claims" (under "Card Services") Step 3: Tap "Make a New Claim" Step 4: Tap "Top-Up Related Claim" Step 5: Enter/verify your details Step 6: Select "eVoucher" and tap "Submit" ...