SimplyGo App User Guide

New Articles

  1. Submitting a top-up claim

    Step 1: Tap "Services" Step 2: Tap "Transit & Top-up Claims" (under "Card Services") Step 3: Tap "Make a New Claim" Step 4: Tap "Top-Up Related Claim" Step 5: Enter/verify your details Step 6: Select "eVoucher" and tap "Submit" ...
  2. Viewing the latest campaigns available

    Step 1: Tap "Rewards" Latest campaigns will be reflected here ...
  3. Resetting payment PIN

    Step 1: Tap the "Profile" icon  Step 2: Tap "Settings" Step 3: Tap "Reset Payment PIN" Step 4:  Enter your details and tap "Next" ...
  4. Redeeming an e-Voucher

    Step 1: Tap "Services"  Step 2: Tap "e-voucher (EZ-Link Wallet)" Step 3: Tap "Redeem Wallet e-voucher" Step 4:  Enter your redemption code and tap "Redeem" ...
  5. Topping up EZ-Link Wallet

    Step 1: Tap "More" Step 2: Tap "Top-Up" Step 3: Select "EZ-Link Wallet" Step 4: Tap "Add a Bank Card" to add a payment method Step 5: Enter your card details Step 6: Tap "OK" Step 7: Select the top-up amount and tap "Next" ...
  6. Activating EZ-Link Wallet with Mastercard

    Step 1: Tap "Virtual Card"  Step 2: Tap "Activate Pay by Wallet" Step 3: Tap "Activate Now" Step 4:  Tap "Proceed" Step 5: Tap "Retrieve Myinfo with Singpass" Step 6: Tap "I Agree" Step 7: Check your details and tap "Ve...
  7. Activating EZ-Link Wallet

    Step 1: Tap "Activate"  Step 2: Tap "Let's Start" Step 3: Tap "Agree" to the Terms and Conditions Step 4:  Set up your payment PIN And you're done! You may now proceed to activate "Pay by Wallet" if you wish to. ...
  8. Redeeming a reward

    Step 1: Tap "Services" Step 2: Tap "EZ-Link Rewards" Step 3: Browse the reward catalogue Step 4: Select your preferred reward and tap "Redeem Now" Step 5: Tap "Redeem" And you're done! ...
  9. Terminating EZ-Link Motoring service

    Step 1: Tap "Services"  Step 2: Select "EZ-Link Motoring" Step 3: Tap the three dots at the top right and select "Terminate" ...
  10. Applying for EZ-Link Motoring service

    Step 1: Tap "Services"  Step 2: Select "EZ-Link Motoring" Step 3: Tap "Let's Start" Step 4:  Tap "Add a Vehicle" Step 5:  Enter the requested details and check the box to consent Step 6: Select your payment method of change it t...