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You may send in your feedback via the e-feedback form here . For urgent assistance, you may call the SimplyGo Hotline at 1800-2255 663 (8 am - 6 pm daily, closed on public holidays). ...
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You may log into the SimplyGo portal with your registered email address or mobile number. Otherwise, you may also proceed to any self-help ticketing machine located at MRT/LRT stations and bus interchanges to check your travel transactions. ...
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You will be able to use the Enhanced SimplyGo app in Guest Mode. The services and features available in Guest Mode include: Apply New Concession Card Concession Card Conversion Replace Concession Card Scan Card for Details Fare Calculator ...
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Registration of the account would require a local number for verification purposes. Customers with foreign numbers holding a Card-Based Ticketing EZ-Link card or SimplyGo EZ-Link card may select “Use Guest Mode”, followed by the “Services” tab and...
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After you have downloaded the Enhanced SimplyGo app and synced your EZ-Link account , you can use your existing EZ-Link account credentials to log in to the Enhanced SimplyGo app. There is no need to create a new account.
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We encourage you to download the Enhanced SimplyGo app from the App Store/Google Play and sync your EZ-Link account to access more transit related features. What’s more, you can continue to use your EZ-Link app features (including all your exist...
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No, you do not need to create a separate account on the EZ-Link app. You can enjoy the EZ-Link app features from the Enhanced SimplyGo app directly.
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You will be able to use the Enhanced SimplyGo app in Guest Mode if you do not wish to sync your account. For EZ-Link app, you may continue to access and use it as usual.
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You will be asked to verify the email address registered on your EZ-Link account. After confirmation of the email address, the account synchronisation process will take place, and the email address will apply to both apps once completed.
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Your two accounts are treated as two separate accounts on the Enhanced SimplyGo app. Whichever account you wish to access, you will need to log in accordingly.