SimplyGo App User Guide

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  1. Adding a payment method

    Step 1: Tap the profile icon (for iOS) Step 2: Tap "Settings" Step 3: Tap "Manage Payment Methods" (for Android) Step 2: Tap "Payment" Step 3: Tap "Manage Payment Methods" Step 4: Select "Add New Card" Step 5: E...
  2. To check expiry date of Charge Credits

    Step 1: Tap "Services"  Step 2: Scroll to the "Partners" tab and select "EV Charging" Step 3: Tap "Account" Step 4:  Tap "Charge Credits" A summary of your credits will be reflected ...
  3. To end a charging session

    Step 1: Tap "Services"  Step 2: Scroll to the "Partners" tab and select "EV Charging" Step 3: Scroll to the button "Slide to stop charging" Step 4:  Wait for the app to reflect this and the station screen to show "Charging Stopped" ...
  4. To start charging

    Step 1: Tap "Services"  Step 2: Scroll to the "Partners" tab and select "EV Charging" Step 3: Scan the connector ID on the charger or select the charging station manually on the map Step 4: Tap "Next" and follow the prompts to co...
  5. Finding a charging station

    Step 1: Tap "Services"  Step 2: Scroll to the "Partners" tab and select "EV Charging" Step 3: Locate chargers near you by tapping "See chargers near you" Step 4:  Tap "Proceed" to continue Step 5:  Use the search bar and filter to...
  6. Transferring funds from EZ-Link Wallet

    Step 1: Tap "More"  Step 2: Tap "Transfer" Step 3: Tap "Select Card" to choose the card you wish to transfer the amount to Step 4:  Select from the list of eligible cards Step 5:  Enter the amount you wish to transfer and tap "...
  7. Redeeming a Travel Gift Voucher

    Step 1: Tap 'Travel Gift Voucher' under the 'Redeem' section of the e-vouchers (Travel Card) screen.  Step 2: Enter the e-voucher code or scan the QR code found in your redemption email and tap 'Continue' once completed. Step 3:...
  8. Viewing Travel Gift Voucher Purchase History

    Step 1: Tap "Services" Step 2: Under the "e-voucher" tab, select "e-voucher (Travel Card) Step 3: Tap 'View Purchase History' under the 'Buy' section   And you're done! ...
  9. Purchasing a Travel Gift Voucher

    Step 1: Tap "Services" Step 2: Under the "e-voucher" tab, select "e-voucher (Travel Card) Step 3: Tap '+' under the 'Buy' section  Step 4 : If you're buying the Travel Gift Voucher for someone else, enter his / her email address under t...
  10. Checking of EZ-Link Motoring Service Transactions

    Step 1: Tap "Services"  Step 2: Select "EZ-Link Motoring" Step 2: Select the vehicle to view its transaction history. And you're done! Please note that Electronic Road Pricing charges will be reflected in your account the next day....