Updated Articles | Page 2 | SimplyGo App User Guide

Redeeming a reward

Last Updated: 23/04/2025 in EZ-Link Rewards

Step 1: Tap "Services" Step 2: Tap "EZ-Link Rewards" Step 3: Browse the reward catalogue Step 4: Select your preferred reward and tap "Redeem Now" Step 5: Tap "Redeem" And you're done! ...
Terminating EZ-Link Motoring service

Last Updated: 23/04/2025 in EZ-Link Motoring

Step 1: Tap "Services" Step 2: Select "EZ-Link Motoring" Step 3: Tap the three dots at the top right and select "Terminate" ...
Applying for EZ-Link Motoring service

Last Updated: 23/04/2025 in EZ-Link Motoring

Step 1: Tap "Services" Step 2: Select "EZ-Link Motoring" Step 3: Tap "Let's Start" Step 4: Tap "Add a Vehicle" Step 5: Enter the requested details and check the box to consent Step 6: Select your payment method of change it t...
Adding an EZ-Link Motoring card

Last Updated: 23/04/2025 in EZ-Link Motoring

Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card / NETS FlashPay" Step 3: Enter your 16-digit CAN ID or scan your card Step 4: Tap "Next" to continue Step 5: Tap "Confirm" and you're done ...
Creating a group

Last Updated: 23/04/2025 in My Family

Step 1: Tap "My Family" Step 2: Tap "Create Group" Step 3: Upload an image and tap "Next" Step 4: Enter a "Group Name" and tap "Next" Step 5: Enter "Your Name" to be displayed to your members Step 6: Check the Terms & Condition...
Redeeming an e-Voucher to your transit card

Last Updated: 23/04/2025 in E-voucher Redemption

Step 1: Tap "Services" Step 2: Under the "e-voucher" tab, select "e-voucher (Transport Card) Step 3: Select the e-voucher to be topped up to your card ...
Buying a Monthly Concession Pass

Last Updated: 23/04/2025 in Concession Cards

Step 1: Select the card you wish to buy the Monthly Concession Pass (MCP) for Step 2: Tap "Buy Concession Pass" Step 3: Select the start and end date of your pass Step 4: Check your details and tap "Purchase" to proceed Step 5: Comp...
Concession card replacement

Last Updated: 23/04/2025 in Concession Cards

Step 1: Tap "Services" Step 2: Under the "Concession" tab, tap "Replace Concession Card" Step 3: Check your details and tap "Continue" to proceed ...
Concession card conversion

Last Updated: 23/04/2025 in Concession Cards

Step 1: Tap "Services" Step 2: Under the "Concession" tab, tap "Concession Card Conversion" Step 3: Select the Concession card you wish to convert, enter your details and tap "Continue" to proceed ...
Concession card application

Last Updated: 23/04/2025 in Concession Cards

Step 1: Tap "Services" Step 2: Under the "Concession" tab, tap "Apply New Concession Card" Step 3: Select the Concession card you wish to apply Step 4: Then tap "Apply Now" and follow the prompts to submit your application ...