SimplyGo App User Guide

Updated Articles

  1. Viewing the latest campaigns available

    Step 1: Tap "Rewards" Latest campaigns will be reflected here ...
  2. Resetting payment PIN

    Step 1: Tap the "Profile" icon  Step 2: Tap "Settings" Step 3: Tap "Reset Payment PIN" Step 4:  Enter your details and tap "Next" ...
  3. Redeeming an e-Voucher

    Step 1: Tap "Services"  Step 2: Tap "e-voucher (EZ-Link Wallet)" Step 3:  Enter your redemption code and tap "Redeem" ...
  4. Activating/Deactivating Safety Switch

    Step 1: Tap "More"  Step 2: Tap the "Safety Switch"  icon at the top right Step 3: Tap "Activate Safety Switch" Step 4:  Tap "Ok, proceed" And you're done! You may deactivate the safety switch at any time by tapping "Deactivat...
  5. Unlocking of EZ-Link Wallet

    Step 1: Tap "More"  Step 2: Tap "Pay by Wallet" Step 3: Toggle off "Lock your Pay by Wallet" Step 4:  Tap "Unlock" to confirm Enter your PIN And you're done! ...
  6. Locking of EZ-Link Wallet

    Step 1: Tap "More"  Step 2: Tap "Pay by Wallet" Step 3: Toggle on "Lock your Pay by Wallet" Step 4:  Tap "Lock Card" to confirm And you're done! ...
  7. Topping up EZ-Link Wallet

    Step 1: Tap "More" Step 2: Tap "Top-Up" Step 3: Select the "Top-up Amount" then tap the button below to proceed Step 4: Then tap "Confirm Top-up" Step 5: Tap "OK" to complete the OTP process and follow the prompts in your bank app ...
  8. Activating EZ-Link Wallet with Mastercard

    Step 1: Tap "Virtual Card"  Step 2: Tap "Activate Pay by Wallet" Step 3: Tap "Activate Now" Step 4:  Tap "Proceed" Step 5: Tap "Retrieve Myinfo with Singpass" Step 6: Tap "I Agree" Step 7: Check your details and tap "Ve...
  9. Activating EZ-Link Wallet

    Step 1: Tap "Activate"  Step 2: Tap "Let's Start" Step 3: Tap "Agree" to the Terms and Conditions Step 4:  Set up your payment PIN And you're done! You may now proceed to activate "Pay by Wallet" if you wish to. ...
  10. Redeeming a reward

    Step 1: Tap "Services" Step 2: Tap "EZ-Link Rewards" Step 3: Browse the reward catalogue Step 4: Select your preferred reward and tap "Redeem Now" Step 5: Tap "Redeem" And you're done! ...