SimplyGo App User Guide

Updated Articles

  1. Updating expiry date of payment method for EZ-Link Motoring Service

    Step 1:  Under the "Vehicle Details" page, t ap “Update” next to your expired card to update your payment details. Step 2: Tap “Update Expiry Date”, select the updated expiry date, then tap “Save”. And you're done! ...
  2. Changing payment method for EZ-Link Motoring service

    Step 1:  Under the 'Vehicle Details' page, tap "Change Payment Method" Step 2: Select the preferred payment method or add a new bank card. A pre-authorisation amount will be made to the bank card to authenticate its validity. The amount wil...
  3. Adding a Concession card

    Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card" Step 3: Scan or manually enter your 16-digit CAN ID Step 4: Enter the requested details And you're done! ...
  4. Adding a SimplyGo Concession card

    Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card" Step 3: Scan or manually enter your 16-digit CAN ID Step 4: Enter the requested details And you're done! ...
  5. Changing preferences for train disruption alert

    Step 1: Tap "Travel" Step 2: Tap "Train" then "Disruption Alert Settings" Update your preferences by tapping the toggle button beside the respective train lines ...
  6. Locating bridging bus services

    Step 1: Tap "More details" in the alert screen Step 2: Tap "Alert" then "View Free Bus Services" Affected stations will be denoted in yellow Step 3: Select your boarding and alighting stations  And available bridging bus services wi...
  7. Saving preferred train lines for disruption alert

    Step 1: Tap "Travel" Step 2: Select the train lines you wish to receive disruption alerts for and tap "Save Preferences" You will be alerted if there is a train disruption ...
  8. Viewing the latest campaigns available

    Step 1: Tap "Rewards" Latest campaigns will be reflected here ...
  9. Resetting payment PIN

    Step 1: Tap the "Profile" icon  Step 2: Tap "Settings" Step 3: Tap "Reset Payment PIN" Step 4:  Enter your details and tap "Next" ...
  10. Redeeming an e-Voucher

    Step 1: Tap "Services"  Step 2: Tap "e-voucher (EZ-Link Wallet)" Step 3:  Enter your redemption code and tap "Redeem" ...