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Last Updated: 30/01/2026
in Account
Android Step 1: Tap "Profile" Step 2: Scroll down and tap "Logout" iOS Step 1: Tap "Profile" Step 2: Tap "Settings" Step 3: Tap "Logout" ...
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Last Updated: 30/01/2026
in Account
You may be experiencing login issues to your SimplyGo account due to one of the following reasons: The mobile number or email address used to register your EZ-Link account differs from that used for your SimplyGo account. You are using a recycl...
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Last Updated: 18/01/2026
in E-voucher Redemption
Step 1: Tap "Services" Step 2: Under the "e-voucher" tab, select "e-voucher (Travel Card)" Step 3: Select the e-voucher to be topped up to your card ...
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Last Updated: 10/01/2026
in Card Related Features
Step 1: Tap the top-up icon Step 2: Tap the card you wish to top up Step 3: Select your top-up amount and tap "Next" You may change your payment method before proceeding. For Concession Cards For EZ-Link Cards Step 4: Hol...
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Last Updated: 26/12/2025
in Campaigns
Step 1: Open the SimplyGo app and tap “ Services ” Step 2: Navigate to “Card Services” , then select “Travel Smart Journeys” Step 3: Tap “Register” Step 4: Select your most ...
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Last Updated: 24/12/2025
in EZ-Link Wallet
Step 1: Tap "Activate" Step 2: Tap "Let's Start" Step 3: Tap "Agree" to the Terms and Conditions Step 4: Set up your payment PIN And you're done! You may now proceed to activate "Pay by Wallet" if you wish to. ...
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Last Updated: 11/12/2025
in Auto Top-up
Step 1: Select the SimplyGo EZ-Link/Concession card you wish to deactivate Auto Top-up for Step 2: Tap "Auto Top-up" Step 3: Tap "Change" Step 4: Select "Terminate" ...
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Last Updated: 11/12/2025
in Adding/Removing Travel Cards
Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card" Step 3: Scan your card If you have not completed a one-time Singpass MyInfo identity verification on the SimplyGo app, you will need to do so at this stage. If you ha...
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Last Updated: 11/12/2025
in Card Related Features
Step 1: Select the card you wish to view details of Step 2: View card balance, card expiry date and travel transactions ...
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Last Updated: 10/12/2025
in Campaigns
Step 1: Tap "Rewards" Latest campaigns will be reflected here ...