SimplyGo App User Guide

Updated Articles

  1. Changing preferences for train disruption alert

    Step 1: Tap "Travel" Step 2: Tap "Train" then "Disruption Alert Settings" Update your preferences by tapping the toggle button beside the respective train lines ...
  2. Locating bridging bus services

    Step 1: Tap "More details" in the alert screen Step 2: Tap "Alert" then "View Free Bus Services" Affected stations will be denoted in yellow Step 3: Select your boarding and alighting stations  And available bridging bus services wi...
  3. Saving preferred train lines for disruption alert

    Step 1: Tap "Travel" Step 2: Select the train lines you wish to receive disruption alerts for and tap "Save Preferences" You will be alerted if there is a train disruption ...
  4. Viewing the latest campaigns available

    Step 1: Tap "Rewards" Latest campaigns will be reflected here ...
  5. Resetting payment PIN

    Step 1: Tap the "Profile" icon  Step 2: Tap "Settings" Step 3: Tap "Reset Payment PIN" Step 4:  Enter your details and tap "Next" ...
  6. Redeeming an e-Voucher

    Step 1: Tap "Services"  Step 2: Tap "e-voucher (EZ-Link Wallet)" Step 3:  Enter your redemption code and tap "Redeem" ...
  7. Activating/Deactivating Safety Switch

    Step 1: Tap "More"  Step 2: Tap the "Safety Switch"  icon at the top right Step 3: Tap "Activate Safety Switch" Step 4:  Tap "Ok, proceed" And you're done! You may deactivate the safety switch at any time by tapping "Deactivat...
  8. Unlocking of EZ-Link Wallet

    Step 1: Tap "More"  Step 2: Tap "Pay by Wallet" Step 3: Toggle off "Lock your Pay by Wallet" Step 4:  Tap "Unlock" to confirm Enter your PIN And you're done! ...
  9. Locking of EZ-Link Wallet

    Step 1: Tap "More"  Step 2: Tap "Pay by Wallet" Step 3: Toggle on "Lock your Pay by Wallet" Step 4:  Tap "Lock Card" to confirm And you're done! ...
  10. Topping up EZ-Link Wallet

    Step 1: Tap "More" Step 2: Tap "Top-Up" Step 3: Select the "Top-up Amount" then tap the button below to proceed Step 4: Then tap "Confirm Top-up" Step 5: Tap "OK" to complete the OTP process and follow the prompts in your bank app ...