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Created On: 24/07/2025
in Auto Top-up
Step 1: Tap the profile icon Step 2: Tap "Settings" Step 3: Tap "Manage Payment Methods" Step 4: Select the card you wish to delink Step 5: Tap "Delete" Step 6: Tap "Remove" And you're done! ...
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Created On: 22/05/2025
in EZ-Link Wallet
Step 1: Tap "More" Step 2: Tap the "Safety Switch" icon at the top right Step 3: Tap "Activate Safety Switch" Step 4: Tap "Ok, proceed" And you're done! You may deactivate the safety switch at any time by tapping "Deactivat...
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Created On: 06/05/2025
in Card Related Features
Step 1: Select the card you wish to view details of Step 2: Tap "View all" Step 3: Select the month you wish to view and tap the statement* to download transactions *Monthly statements will be available on every 10th day of the foll...
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Created On: 13/11/2024
in EZ-Link Wallet
Step 1: Tap "More" Step 2: Tap "Pay by Wallet" Step 3: Toggle off "Lock your Pay by Wallet" Step 4: Tap "Unlock" to confirm Enter your PIN And you're done! ...
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Created On: 13/11/2024
in EZ-Link Wallet
Step 1: Tap "More" Step 2: Tap "Pay by Wallet" Step 3: Toggle on "Lock your Pay by Wallet" Step 4: Tap "Lock Card" to confirm And you're done! ...
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Created On: 07/11/2024
in Account
Step 1: Tap the "Profile" icon Step 2: Toggle on "Use Biometric ID for Login" ...
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Created On: 19/09/2024
in Card Related Features
Step 1: Select the card you wish to view details of Step 2: View card balance, card expiry date and travel transactions ...
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You will not be able to log in to the SimplyGo Portal after the update. The Enhanced SimplyGo app will serve as the go-to app for all your travel and ticketing needs.
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You may click on Forgot Password to reset your password. Please note that as you have already synced your account, if you subsequently change your password or wallet PIN (for wallet payment) on either app, it will be changed on BOTH the EZ-Link ...
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You may send in your feedback via the e-feedback form here . For urgent assistance, you may call the SimplyGo Hotline at 1800-2255 663 (8 am - 6 pm daily, closed on public holidays). ...