SimplyGo App User Guide

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  1. Resetting payment PIN

    Step 1: Tap the "Profile" icon  Step 2: Tap "Settings" Step 3: Tap "Reset Payment PIN" Step 4:  Enter your details and tap "Next" ...
  2. Redeeming an e-Voucher

    Step 1: Tap "Services"  Step 2: Tap "e-voucher (EZ-Link Wallet)" Step 3:  Enter your redemption code and tap "Redeem" ...
  3. Topping up EZ-Link Wallet

    Step 1: Tap "More" Step 2: Tap "Top up" Step 3: Select the "Top-up Amount" then tap "Top-Up" to proceed.  (If you have not added a payment method, you do so here. If you wish to change your payment method, you may also do so.) If you ...
  4. Activating EZ-Link Wallet with Mastercard

    Step 1: Tap "Virtual Card"  Step 2: Tap "Activate Pay by Wallet" Step 3: Tap "Activate Now" Step 4:  Tap "Proceed" Step 5: Tap "Retrieve Myinfo with Singpass" Step 6: Tap "I Agree" Step 7: Check your details and tap "Ve...
  5. Activating EZ-Link Wallet

    Step 1: Tap "Activate"  Step 2: Tap "Let's Start" Step 3: Tap "Agree" to the Terms and Conditions Step 4:  Set up your payment PIN And you're done! You may now proceed to activate "Pay by Wallet" if you wish to. ...
  6. Redeeming a reward

    Step 1: Tap "Services" Step 2: Tap "EZ-Link Rewards" Step 3: Browse the reward catalogue Step 4: Select your preferred reward and tap "Redeem Now" Step 5: Tap "Redeem" And you're done! ...
  7. Terminating EZ-Link Motoring service

    Step 1: Tap "Services"  Step 2: Select "EZ-Link Motoring" Step 3: Tap the three dots at the top right and select "Terminate" ...
  8. Applying for EZ-Link Motoring service

    Step 1: Tap "Services"  Step 2: Select "EZ-Link Motoring" Step 3: Tap "Let's Start" Step 4:  Tap "Add a Vehicle" Step 5:  Enter the requested details and check the box to consent Step 6: Select your payment method of change it t...
  9. Adding an EZ-Link Motoring card

    Step 1: Tap "Add Card +"  Step 2: Select "EZ-Link / Concession Card / NETS FlashPay" Step 3: Enter your 16-digit CAN ID or scan your card Step 4:  Tap "Next" to continue Step 5:  Tap "Confirm" and you're done ...
  10. Sharing a card within the group

    Step 1: Tap "Accept" to join the group Step 2: Enter your name to be displayed within the group and tap "Next" Step 3: Then scroll down and select the card you wish to share Step 4: Check the "Terms & Conditions" and tap "Confirm and Joi...