SimplyGo App User Guide

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  1. Checking Auto Top-up status

    Step 1: Select the card you applied Auto Top-up for Step 2: Tap "Auto Top-up" And the status will be reflected. ...
  2. Applying for Auto Top-up of SimplyGo EZ-Link/Concession cards

    Step 1:  Select the card you wish to apply Auto Top-up (ATU) for  Step 2: Tap "Auto Top-up" Step 3: Select the ATU amount You may change your payment method if you want to, before proceeding. Step 4: An authorisation amount of $0.50 ...
  3. Adding a SimplyGo Concession card

    Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card / NETS FlashPay" Step 3: Scan or manually enter your 16-digit CAN ID Step 4: Enter the requested details And you're done! ...
  4. Adding a SimplyGo EZ-Link / EZ-Link card

    Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card / NETS FlashPay" Step 3: Scan your card or manually enter your 16-digit CAN ID  Step 4: Enter a card name And you're done! ...
  5. Adding a bank card

    Step 1: Tap "Add Card +" Step 2: Select "Credit / Debit Card" Step 3: Select your card type then enter a card name Step 4: Complete the verification process And you're done! ...
  6. Resetting or changing your password

    Step 1: Tap "Forgot Password" Step 2: Enter your mobile number and email address Step 3: Enter the OTP sent to your mobile number and tap "Continue" Step 4: Enter your new password And you're done! You may now log in to your account...
  7. Creating an account

    Step 1: Enter your mobile number Step 2: Tap "Create Account" Step 3: Enter your details Step 4: Enter the OTP sent to your mobile number and tap "Continue" And you're done! Please log in with your password. ...