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Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card" Step 3: Scan or manually enter your 16-digit CAN ID Step 4: Enter the requested details, then enter a card name And you're done! ...
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Created On: 29/07/2024
in Account
To update your mobile number or email address, please call the SimplyGo Hotline at 1800-2255 663 (available from 8 am to 6 pm daily) for assistance.
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Created On: 29/07/2024
in Account
Andriod Step 1: Tap "Profile" Step 2: Scroll down and tap "Logout" iOS Step 1: Tap "Profile" Step 2: Tap "Settings" Step 3: Tap "Logout" ...
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Created On: 27/06/2024
in Claim Submission
Step 1: Select the card you wish to submit a claim for Step 2: Tap the affected transaction Step 3: Tap "File a claim for overcharged fare" (You can now also submit claims for "Pending" transactions) Step 4: Enter your transit details...
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Created On: 19/06/2024
in Auto Top-up
Step 1: Select the card you applied Auto Top-up for Step 2: Tap "Auto Top-up" And the status will be reflected. ...
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Created On: 19/06/2024
in Auto Top-up
Step 1: Select the card you wish to apply Auto Top-up (ATU) for Step 2: Tap "Auto Top-up" Step 3: Select the ATU amount You may change your payment method if you want to, before proceeding. Step 4: An authorisation amount of $0.50 ...
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Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card" Step 3: Scan or manually enter your 16-digit CAN ID Step 4: Enter the requested details And you're done! ...
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Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card" Step 3: Scan your card If you have not completed a one-time Singpass MyInfo identity verification on the SimplyGo app, you will need to do so at this stage. If you ha...
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Step 1: Tap "Add Card +" Step 2: Select "Credit / Debit Card" Step 3: Select your card type then enter a card name Step 4: Complete the verification process And you're done! ...
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Created On: 19/06/2024
in Account
Step 1: Tap "Forgot Password" Step 2: Enter your mobile number and email address Step 3: Enter the OTP sent to your mobile number and tap "Continue" Step 4: Enter your new password And you're done! You may now log in to your account...