SimplyGo App User Guide

Updated Articles

  1. Adding a bank card

    Step 1: Tap "Add Card +" Step 2: Select "Credit / Debit Card" Step 3: Select your card type then enter a card name Step 4: Complete the verification process And you're done! ...
  2. Topping up your SimplyGo EZ-Link/Concession card

    Step 1: Tap the top-up icon Step 2: Select the card you wish to top up and tap "Next" Step 3: Select the top-up amount and tap "Next" You may change your payment method if you want to, before proceeding. And you're done! ...
  3. Checking of EZ-Link Motoring Service Transactions

    Step 1: Tap "Services"  Step 2: Select "EZ-Link Motoring" Step 2: Select the vehicle to view its transaction history. And you're done! Please note that Electronic Road Pricing charges will be reflected in your account the next day....
  4. Updating expiry date of payment method for EZ-Link Motoring Service

    Step 1:  Under the "Vehicle Details" page, t ap “Update” next to your expired card to update your payment details. Step 2: Tap “Update Expiry Date”, select the updated expiry date, then tap “Save”. And you're done! ...
  5. Changing payment method for EZ-Link Motoring service

    Step 1:  Under the 'Vehicle Details' page, tap "Change Payment Method" Step 2: Select the preferred payment method or add a new bank card. A pre-authorisation amount will be made to the bank card to authenticate its validity. The amount wil...
  6. Adding a Concession card

    Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card" Step 3: Scan or manually enter your 16-digit CAN ID Step 4: Enter the requested details And you're done! ...
  7. Adding a SimplyGo Concession card

    Step 1: Tap "Add Card +" Step 2: Select "EZ-Link / Concession Card" Step 3: Scan or manually enter your 16-digit CAN ID Step 4: Enter the requested details And you're done! ...
  8. Changing preferences for train disruption alert

    Step 1: Tap "Travel" Step 2: Tap "Train" then "Disruption Alert Settings" Update your preferences by tapping the toggle button beside the respective train lines ...
  9. Locating bridging bus services

    Step 1: Tap "More details" in the alert screen Step 2: Tap "Alert" then "View Free Bus Services" Affected stations will be denoted in yellow Step 3: Select your boarding and alighting stations  And available bridging bus services wi...
  10. Saving preferred train lines for disruption alert

    Step 1: Tap "Travel" Step 2: Select the train lines you wish to receive disruption alerts for and tap "Save Preferences" You will be alerted if there is a train disruption ...