SimplyGo App User Guide

Updated Articles

  1. Viewing Travel Gift Voucher Purchase History

    Step 1: Tap "Services" Step 2: Under the "e-voucher" tab, select "e-voucher (Travel Card) Step 3: Tap 'View Purchase History' under the 'Buy' section   And you're done! ...
  2. Redeeming a Travel Gift Voucher

    Step 1: Tap 'Travel Gift Voucher' under the 'Redeem' section of the e-vouchers (Travel Card) screen.  Step 2: Enter the e-voucher code or scan the QR code found in your redemption email and tap 'Continue' once completed. Step 3:...
  3. Purchasing a Travel Gift Voucher

    Step 1: Tap "Services" Step 2: Under the "e-voucher" tab, select "e-voucher (Travel Card) Step 3: Tap '+' under the 'Buy' section  Step 4 : If you're buying the Travel Gift Voucher for someone else, enter his / her email address under t...
  4. Redeeming an e-Voucher to your transit card

    Step 1: Tap "Services" Step 2: Under the "e-voucher" tab, select "e-voucher (Travel Card) Step 3: Select the e-voucher to be topped up to your card ...
  5. Submitting a top-up claim

    Step 1: Tap "Services" Step 2: Tap "Transit & Top-up Claims" (under "Card Services") Step 3: Tap "File a new claim" Step 4: Tap "Top-Up Related Claim" Step 5: Select either of the options Step 6: Select your card and fill in the...
  6. Applying for EZ-Link Motoring service

    Step 1: Tap "Services"  Step 2: Select "EZ-Link Motoring" Step 3: Tap "Let's Start" Step 4:  Tap "Add a Vehicle" Step 5:  Enter the requested details and check the box to consent Step 6: Select your payment method of change it t...
  7. Topping up EZ-Link Wallet

    Step 1: Tap "More" Step 2: Tap "Top up" Step 3: Select the "Top-up Amount" then tap "Top-Up" to proceed.  Step 4: You may change your payment mode at this step. If you choose PayNow, save the QR code after tapping “Top up”. ...
  8. Topping up your SimplyGo EZ-Link/Concession card (including PayNow)

    Step 1: Tap the top-up icon Step 2: Select the card you wish to top up and tap "Top Up". Step 3: Select the top-up amount and tap "Top Up". Tap 'Change Payment Method' if you wish to change the mode of payment, before you proceed. ...
  9. Adding a bank card

    Step 1: Tap "Add Card +" Step 2: Select "Credit / Debit Card" Step 3: Select your card type then enter a card name Step 4: Complete the verification process And you're done! ...
  10. Checking of EZ-Link Motoring Service Transactions

    Step 1: Tap "Services"  Step 2: Select "EZ-Link Motoring" Step 2: Select the vehicle to view its transaction history. And you're done! Please note that Electronic Road Pricing charges will be reflected in your account the next day....